Refund Policy
We understand that returning or exchanging a product is a common practice for customers, and we apologize for any inconvenience this may cause. However, we would like to inform you that due to the nature of our business, all our products are pre-ordered and made specifically for each customer's order. As a result, we are unable to accept returns or exchanges for these products. We strive to provide the highest quality products and ensure that they meet your expectations. Our team works diligently to ensure that each item is carefully crafted and tailored to your preferences. We sincerely appreciate your patience and understanding during this time. We understand that this policy may be disappointing, but we assure you that it allows us to maintain the highest level of quality and customer satisfaction. If you have any concerns or questions regarding your order, please do not hesitate to reach out to our customer service team. We are here to assist you and address any issues you may have. Your satisfaction is our top priority, and we will do our best to resolve any concerns you may have. Once again, we apologize for any inconvenience this may cause and appreciate your understanding. Thank you for choosing our products, and we look forward to serving you in the future.